Privacy Policy | The Borges Real Estate Team

Introduction

The Borges Real Estate Team ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form on our website
Request a property valuation or market analysis
Sign up for our newsletter or market updates
Register for seminars or events
Schedule a consultation or property showing
Communicate with us via email, phone, or in person

This information may include your name, email address, phone number, mailing address, property information, budget range, timeline, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and geographic location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or source
Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

To provide real estate services you request
To respond to your inquiries and communicate with you
To send you property listings that match your criteria
To provide market updates and newsletters (with your consent)
To schedule and manage appointments and showings
To improve our website and services
To comply with legal obligations
To protect against fraudulent or illegal activity

Information Sharing

We may share your personal information in the following situations:

With eXp Realty: As licensed agents affiliated with eXp Realty, we may share information necessary to facilitate real estate transactions.
With Third-Party Service Providers: We may share information with vendors who perform services on our behalf, such as email marketing platforms, CRM systems, and website analytics.
For Legal Compliance: We may disclose information when required by law or to protect our rights, safety, or property.
With Your Consent: We may share information with other parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties for marketing purposes.

Your Privacy Rights

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out: You may opt out of the sale of your personal information (though we do not sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

We may use cookies for:

Essential website functionality
Analytics and performance monitoring
Personalization and user preferences
Marketing and advertising (with your consent)

Third-Party Links

Our website may contain links to third-party websites, including MLS listings, lender websites, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us:

Email: justin@theborgesrealestateteam.com
Phone: (213) 262-5092
Mail: The Borges Real Estate Team, 680 E. Colorado Blvd, Ste 180, Pasadena, CA 91101